Last Updated: 12/10/2025
Welcome to Hospital Hub!
These Terms and Conditions (“Terms”) govern your use of our website www.hospitalhub.co.in and the purchase of any products or services offered on the Website. By accessing or using our Website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.
1. General Information
- The Website is owned and operated by Hospital Hub .
- We supply medical and hospital-related equipment, devices, and consumables through our online store.
- By accessing or using our Website, you confirm that you are at least 18 years old and capable of entering into a binding contract.
2. Use of the Website
- You agree to use the Website only for lawful purposes and in accordance with these Terms.
- You must not misuse the Website by introducing viruses, malware, or any other harmful content.
- We reserve the right to suspend or terminate your account if we detect any misuse or fraudulent activity.
3. Product Information
- We strive to provide accurate descriptions, specifications, and images of our products.
- However, slight variations in color, packaging, or design may occur due to manufacturing changes or digital representation.
- All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.
4. Pricing and Payment
- All prices are listed in INR (₹) and include applicable taxes unless stated otherwise.
- Payment can be made via Razorpay, UPI, Credit/Debit Card, or other available payment gateways.
- Orders will be processed only after successful payment confirmation.
- We reserve the right to modify prices at any time without prior notice.
5. Shipping and Delivery
- We deliver products across India using trusted courier partners.
- Delivery times vary based on location and product availability.
- In case of any delay, we will notify you through email or phone.
- Please refer to our Shipping Policy for detailed information.
6. Returns and Refunds
- Returns or replacements are accepted only for damaged, defective, or incorrect products.
- You must report any issues within 7 days of delivery.
- Refunds will be processed according to our Return & Refund Policy.
7. Cancellation Policy
- Orders can be canceled before they are dispatched.
- Once shipped, cancellation is not allowed.
- Any refund due to cancellation will be initiated within 7–10 business days.
8. Account and Security
- You are responsible for maintaining the confidentiality of your account credentials.
- Any unauthorized access or use of your account must be reported immediately.
- HospitalHub will not be liable for losses arising from unauthorized account activity.
9. Intellectual Property Rights
- All content, including text, images, logos, designs, and trademarks on this Website, are the property of Hospital Hub.
- You may not reproduce, copy, or distribute any content without our prior written consent.
10. Limitation of Liability
- HospitalHub shall not be liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use our Website or products.
- We do not guarantee uninterrupted or error-free operation of the Website.
11. Privacy Policy
Your personal information is collected, used, and protected as described in our Privacy Policy.
Please review it carefully to understand our practices.
12. Governing Law
- These Terms shall be governed by and construed in accordance with the laws of India.
- Any disputes arising out of these Terms shall be subject to the jurisdiction of the courts located in Maharashtra .
13. Contact Information
For any queries, complaints, or support, you can contact us at:
Hospital Hub
Email: support@hospitalhub.co.in
Phone: +91-7020725465
Address: NMOS Systems And Semiconductors ltd. 641,6 th floor, C Block, Gera Imperium Gateway, Opp. Bhosari Metro Station.Pune-411034, Maharashtra.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the revised date. Your continued use of the Website after such changes constitutes your acceptance of the new Terms.